SOOPYK Water Dispenser with Ice Maker Review

Intro

Countertop water dispensers promise convenience and fewer trips to the freezer. The SOOPYK model BYCZ565 is sold as a 5-gallon bottle-compatible dispenser that lists hot, room, and cold temperatures plus a built-in ice maker. The listing makes several attractive claims—fast ice cycles, a child-safety lock, a nightlight, and ETL approval—but owner feedback shows a split between people thrilled it makes ice and others who couldn’t get a usable bin of ice. This review walks through what the product listing actually says, what owners report in everyday use, material and safety details called out by the manufacturer, and who should consider this unit (and who should skip it).

What it is / first look

On paper, the SOOPYK BYCZ565 is a countertop water dispenser that combines hot, room-temperature, and cold water functions with an integrated ice-making feature. The listing describes it as an installation-type "Countertop" unit with an access location at the top and a corded-electric power source. The item dimensions are listed as 14.49" D x 12.2" W x 40.83" H, and the listing identifies the material type as Acrylonitrile Butadiene Styrene (ABS).

Important listing notes to read carefully: the product description and bullet callouts repeatedly describe a built-in ice maker that delivers nine bullet ice cubes in roughly 6–8 minutes (depending on ambient temperature), with an ice-making capability of up to 27 lbs within 24 hours and an ice-storage capacity of 5.3 lbs. Separately, the specification table lists a "Capacity: 26 pounds." The listing also claims the inner part of the dispenser is "made of food-grade steel" and that the unit includes features such as a removable drip tray, touch panels, UV care, a nightlight, a two-step child-safety hot-water lock, and an "auto shut off system" for low water or full ice bin conditions. The listing also states the SOOPYK water dispensers are ETL Approved.

There are a few inconsistencies inside the listing itself that are worth noting up front: the spec field reads "Built-in Ice Maker: NO" even though the product copy and bullet points repeatedly describe a built-in ice maker and give ice-capacity numbers. Similarly, the listing copy says the dispenser "loads from the top" and is suitable for 3–5 gallon bottles, while the specification "Loading Style" field lists "Bottom Load." Those contradictions are in the product's own listing and should be clarified with the seller or by checking the current manufacturer documentation before purchase.

In daily use

Small kitchens & offices

The BYCZ565 is described as a countertop model with dimensions under 41" tall, which makes it a candidate for small kitchens or office break rooms where a floor-standing cooler isn't desirable. Owners who gave positive feedback highlight straightforward setup—unbox, plug in, and go—and say the unit "looks really nice" and doesn't feel cheap. Owners report the water temperature settings (hot, room, cold) are convenient for making beverages without shuttling to the stove or freezer.

Households that want on-demand ice

The listing positions the machine as an on-demand ice maker: nine bullet ice cubes roughly every 6–8 minutes, recycling meltwater and capable of producing up to 27 lbs in 24 hours (per the bullet copy). Several owners confirm the ice-making function works quickly and is quiet; some specifically described hearing the ice drop and being surprised at how fast it made ice. However, a clear pattern in owner feedback is that the unit does not keep ice frozen in its bin over time—the machine will make ice, but the ice melts down until the bin becomes a pool of water, at which point the unit refills and restarts ice production. That behavior is echoed in the listing's own troubleshooting copy: "It is a water dispenser with ice maker. It can make ice, but doesn't keep ice frozen. You need to keep ice in the freezer." If you want a machine that stores bulk frozen ice for extended use without transfer to a freezer, owners warn this model may not meet that expectation.

High-demand families and parties

Owner feedback and the listing both suggest limits for heavy-duty ice needs: the listed ice storage is 5.3 lbs, and owners commonly report that you "won't get a full bin of ice" for large, continuous demand. One mixed review explained that by the time a fresh batch of nine cubes finishes, the previous batch had melted. The listing also says the unit has an "auto shut off" when the ice bin is full, and it recycles water when ice melts, so the design favors continuous top-up rather than bulk frozen storage.

Materials & build quality

The specification table names Acrylonitrile Butadiene Styrene (ABS) as the material type. The product description also states "the inner part of this 5 gallon water dispenser is made of food-grade steel, durable, anti-corrosion, high temperature resistant." Phraseology here is important: the listing describes the inner part as food-grade steel—this is a manufacturer/listing claim. If confirmation of specific grades or third-party testing is needed, the listing suggests verifying manufacturer documentation.

Positive owner comments emphasize appearance and perceived fit-and-finish: several owners used phrases like "looks really nice," "not at all cheap feeling," and praised the unit's height and design. Functional build elements called out in the listing include a removable drip tray (for easier cleaning), touch-panel controls, a nightlight to illuminate spouts at night, UV care (the spec field marks "UV Care: Yes"), and a child-safety two-step hot-water lock.

On the flip side, the product copy and owner notes include practical caveats. The listing's own Q&A and troubleshooting text mentions that new appliances sometimes have a "plastic taste" at initial startup and recommends cleaning with citric acid and completely draining the unit to address taste issues. That guidance—and the existence of a removable drip tray and accessible touch panels—suggests the listing expects routine cleaning. If you need confirmation about specific food-contact materials or long-term corrosion resistance, the listing directs customers to follow manufacturer instructions and to contact support if problems persist.

Safety considerations

Kitchen safety should be front of mind for a water dispenser that handles hot water. The listing explicitly calls out a two-step child-safety lock on the hot-water spout: the hot-water dispensing requires releasing a lock located above the dispensing button before you can dispense, which the listing frames as a guard against accidental hot-pour injuries.

The listing also states the appliance is "ETL Approved." That phrase appears in the product bullets—again, a manufacturer/listing claim. If ETL verification is important for your purchase decision, verify the current listing or manufacturer documentation for the exact scope of the ETL approval (which models/units and what test standards are covered).

Additional safety-related listing features include an automatic shut-off system for low water when the machine cannot make ice and an automatic shut-off when the ice compartment is full. The unit is corded-electric ("Power Source: Corded Electric"), so standard electrical precautions apply—keep the cord dry, place the unit on a stable countertop, and follow manufacturer installation instructions. The listing does not provide specifics about power draw or plug type; consult the current listing or documentation for those details.

Owner reports also contribute safety-relevant notes: some owners mention a plastic taste on first use (the listing's Q&A addresses this and recommends cleaning with citric acid). A few owners report their ice never formed or the ice bin remained water-filled; the listing's troubleshooting language asks customers to provide photos/videos for replacement if the unit appears defective. Those reports suggest variability in unit performance—if a unit doesn't produce ice or shows other functional faults, the listing indicates the seller will provide support or return shipping for defective items.

Who this is for / who should skip

Who this fits

• Buyers who want a countertop dispenser with hot, room, and cold water options and easy, touch-panel controls—the listing lists those temperature modes explicitly.
• Users who want on-demand small batches of ice near their beverage station—per the product copy, the unit makes nine bullet ice cubes in about 6–8 minutes and lists up to ~27 lbs of ice production potential in 24 hours.
• Small offices or apartment kitchens where floor space is limited and a compact water solution is preferred—the listing marks it as "Countertop" installation with item dimensions of 14.49" D x 12.2" W x 40.83" H.
• Households that prioritize child-control features: the listing highlights a two-step child-safety lock on the hot-water spout.

Who should skip it

• Buyers who need a dispenser that stores and keeps a large bin of ice frozen for long periods—both the listing and multiple owners state the unit does not keep ice frozen in the bin and that ice will melt unless moved to a freezer.
• Users who require guaranteed ice production with no setup variability—some owners report their ice maker did not function or that they were unable to get a meaningful amount of ice despite following startup instructions.
• Shoppers who want fully verified food-contact material certifications listed in product specs—while the listing claims the inner part is made of "food-grade steel" and lists ABS as the material type, it does not include independently cited material certifications in the product copy provided here. The listing suggests contacting the manufacturer for verification.

Verdict

The SOOPYK BYCZ565 packs an attractive set of features on paper: hot/room/cold water modes, touch panels, a nightlight, a removable drip tray, a two-step child-safety lock for hot water, and a listed built-in ice maker that can produce nine bullet cubes every 6–8 minutes with up to ~27 lbs in 24 hours (per the listing). Owner feedback points to a split experience—several owners praise the unit's looks, ease of use, and how quickly it can make ice, but others report the ice melts in the bin and some had units that failed to produce ice.

If you need a compact water dispenser with the convenience of occasional on-demand ice and like the listed safety features and touch controls, this unit is worth considering as a budget-to-mid-range option—but verify the exact loading style (top vs bottom) and the built-in-ice-maker details with the current listing or seller because the product’s own specification fields contain contradictory entries. If your use case is heavy, continuous ice production with frozen storage without moving ice to a freezer, owners and the listing both suggest this model will not meet that need.

Check before you buy

• Confirm the loading style: the listing text says "loads from the top" for 3–5 gallon bottles, but the spec field lists "Bottom Load." Verify with the seller which loading method this unit actually uses.
• Confirm the built-in ice maker: the bullet copy lists ice-making capability and cycles, but the spec field reads "Built-in Ice Maker: NO." Ask the seller to confirm whether your specific unit includes the ice-maker feature.
• Ask for ETL documentation if electrical certification is important to you—the listing claims "SOOPYK water dispensers are ETL Approved."
• If you’re sensitive to initial plastic taste, follow the listing’s guidance: clean the unit with citric acid and fully drain it before first use; the listing also offers returns/replacement if taste persists.
• Expect on-demand, small-batch ice rather than long-term frozen storage: the listing and owners indicate ice will melt in the bin and the unit recycles meltwater, rather than maintaining a fully frozen ice reservoir.

Colors noted in the listing: White and Glossy Black. Owners report the unit "looks really nice" and praise its presence on a countertop; just be sure the product you receive matches the expectations for loading method and ice capability by confirming the current seller/manufacturer listing.